The user assumes all risks with regards to personal injury, damage to or failure of all or any Colony BMX products, and any losses if the Colony BMX product is used in a competitive event. The product whether bought in store or over the internet must be assembled by an authorised Colony BMX dealer & qualified bicycle mechanic. All warranties are only extended to the original purchaser & for the original purchase. Normal wear & tear is not covered nor is abuse, improper maintenance or neglect. This does not affect your statutory rights.
Premise, Inception 18″, Inception, Endeavour, Sweet Tooth Pro & Eclipse Complete Bikes
Colony BMX offer a six (6) months warranty on our Emerge, Premise, Inception 18″, Inception, Endeavour, Sweet Tooth Pro, Tradition Pro, Bloody Oath Pro & Eclipse complete bike frames & forks for any problems arising from manufacturers defects in materials & workmanship.
This warranty relates to the frame & forks for cracking only.
All other complete bike parts have a full 90 day warranty. Any bending, stripped out threads, twisting, denting, blown bearings or other such damage is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
Horizon 12″ 14″ 16″ 18″ 20″ Complete Bikes & Apprentice Complete Bikes
Colony BMX offer a 90 day warranty on our Horizon series & Apprentice complete bike frames & forks for any problems arising from manufacturers defects in materials & workmanship.
This warranty relates to the frame & forks for cracking only.
Horizon bikes are intended only for child riders below the age of 12 years old. They are not intended for 13+ year old riders.
Apprentice bikes are intended only for flatland use.
All other complete bike parts have a full 90 day warranty. Any bending, stripped out threads, twisting, denting, blown bearings or other such damage is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
All other products – Complete Bike Parts & After Market Parts
Colony BMX offer a full ninety (90) day warranty for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
It excludes any bending, stripped out threads, twisting, denting, blown bearings, broken axles, broken hub small parts or other such damage as this is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
After Market Taiwanese made Frames
Colony BMX offers a one (1) year warranty on all our aftermarket Taiwanese made frames (excluding Flatland Frames which have a six (6) month warranty) for any problems arising from manufacturers defects in materials or workmanship.
The time frames outlined above are what we deem as the typical lifetime of a frame.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other such damage is deemed as a sign of rider abuse or incorrect maintenance and not product failure. Therefore not covered by this warranty.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
All Trans or Clear finished frames will rust in a short period of time. This is the desired cosmetic effect. It does not affect the structural integrity of the frame.
Note: We do not recommend or warrant the use of dual cable lower gyro systems with our frames. Use only standard 2 into 1 cable systems when using a gyro.
After Market Forks
Colony BMX offer a one (1) year warranty on all our aftermarket forks for any problems arising from manufacturers defects in materials or workmanship.
The time frames outlined above are what we deem as the typical lifetime of an after market set of forks.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other such damage is deemed as a sign of rider abuse or incorrect maintenance and not product failure. Therefore not covered by this warranty.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
After Market Handlebars & Cranks
Colony BMX offer a six (6) months warranty on all our aftermarket bars & cranks for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other damage is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
Crushed clamp areas on handle bars are not covered by warranty. This is a sign of over tightening a stem & as such is user abuse. Not product failure.
All finishes such as paint jobs, ED finish, anodise finish, chrome plate, hydro wraps or other finishes are not covered by any warranty. This includes scratches, rusting, peeling, fading, flaking or any other such occurrence. This is regarded as wear & tear & not covered by any warranty.
Regular maintenance must be kept on all products. If it is clear that this has not been the case, all warranties are void if it is deemed by us that the lack of maintenance was the cause for any product failure.
Normal wear & tear is also not covered for any of our products.
These warranties only extend to the original purchaser & the original purchase.
No warranty is offered on any replacement parts supplied within this warranty or any warranty.
The original purchase receipt MUST also be kept & presented when making a claim.
All claims must be made through the place of purchase in the country of purchase.
You can first email us here at Colony BMX with your initial claim details at info@colonybmx.com.au
The end user is responsible for all costs involved in making a claim & this includes postage costs in returning of the products to your place of purchase or us, for inspection. First always contact either your place of purchase or us directly before you send any products back for inspection.
No modifications to the product are allowed & any modifications made will result in a void warranty. This excludes cutting down the steer tube length on forks or cutting down handle bar widths. However, if it is determined, that these modifications were the cause for such failure, then any warranty is void. Any labour &/or transport charges for the replacement products are not included & must be worn by the purchaser. All parts must also be fitted by a qualified bicycle mechanic.
Colony BMX fully stand behind our products & feel you will not need to make a claim on our products but offer this warranty as a sign of complete trust in our products.
Fitting Instructions
Fitting Your Parts & Compatibility
All parts must be fitted by a qualified bicycle mechanic. Do not attempt to install any parts that you feel are beyond your own capabilities. It is highly recommended that you use the services of a fully trained bicycle mechanic to fit your parts purchased. Not doing so can void your warranty.
Not all BMX parts are compatible with every brand of bike out there. Please be aware that some parts may not fit without some modification, which again should be done by a qualified bicycle mechanic.
Colony Oneway™ Peg Fitting Instructions
Colony Oneway™ Pegs are very unique in that they have a special offset internal machining process. Meaning they are thicker on the bottom & much thinner on the top. You must always make sure they are fitted the correct way.
You must always use the supplied locator bolts & they must be fitted on the correct side. (Left or Right) They have markings showing where to place your locator bolt dependant on what side you are running your peg.
DOWNLOAD A PRINTABLE VERSION OF THE FITTING INSTRUCTIONS HERE